Welcome to the NIKITINA-GILE ARABELLA online tire store. To safeguard your rights and ensure a positive shopping experience, we have outlined our refund and return policies below. Please read these terms carefully before submitting a refund request.
I. Order Processing Information
All orders are processed on the same day they are placed, and shipping is arranged immediately upon completion of processing. As our products consist of automotive tires, we kindly ask users to verify that the specific models and specifications selected meet their vehicle’s requirements *before* placing an order.
II. Shipping and Delivery Estimates
Once items have been dispatched from our warehouse, standard delivery typically takes up to 2 days (please note that actual delivery times may vary slightly depending on your geographic location and current logistics conditions). We are committed to making every effort to ensure that your order arrives safely and on time.
III. Return and Refund Policy
Customers may request a return within 30 days of receiving their order, provided that the items meet our return eligibility criteria. Return requests will be approved only if the products remain unused and are in a condition that meets our return standards; final approval is subject to our internal review process.
Once a return request has been approved and verified, the corresponding refund will be processed and credited back to your original payment method within 3 days.
IV. Special Operational Notice
We would also like to take this opportunity to inform you that, due to intensifying market competition, rising operational costs, and a prolonged period of financial losses, NIKITINA-GILE ARABELLA is currently unable to sustain normal profitable operations. Consequently, the company has decided to initiate a phased liquidation sale to clear existing inventory, alleviate stock pressure, and accelerate capital recovery. During this period, select automotive tire products on our website will be offered at clearance prices on a limited basis; these items will remain available only while supplies last.
V. Return Shipping Address
Once your refund and return request has been approved, please ship the items back to the following address: LIEPAJAS NODALA, PRIEKULE, LV-3401.
To ensure prompt processing of your return, please be sure to clearly include your Order Number within the return package.
NIKITINA-GILE ARABELLA sincerely appreciates your understanding and continued support. We remain committed to providing our customers with essential after-sales support and warranty services throughout this liquidation phase.